Help Centre

Use bursverenler.org on up-to-date and secure devices

A supported browser and an up-to-date operating system help sign-in, forms, document uploads and payment steps work correctly.

Up-to-date browserMobile and computerSecure settings

Using devices

Mobile devices are supported; a computer may be easier for longer tasks

What should I know when using an iPhone or iPad?

Open the link directly in Safari. When uploading a document, allow access only to the required photo or file. If the keyboard covers a button, close the keyboard and scroll the page.

What should I know when using an Android device?

Open the link in an up-to-date version of Chrome. If camera or file access is required, grant only the permission needed for that task. Avoid switching networks or using an aggressive battery-saving mode while submitting a form.

Do I have to use a computer?

No. The site can also be used on mobile devices. A computer may, however, be more convenient for long forms, several document uploads or comparing documents.

Required settings

Keep JavaScript and bursverenler.org site data enabled

  • JavaScript must be enabled in your browser.
  • Cookies and site data for bursverenler.org must be allowed.
  • Complete transactions in a regular browser tab; private or incognito browsing may interrupt sessions and verification steps.
  • If an ad blocker, VPN or extension interferes with the page, temporarily disable it only for bursverenler.org and try again.
Do not disable security globally

Do not turn off browser or device security features for every website. Limit any necessary change to bursverenler.org and restore your previous setting afterwards.

In-app browsers

Do not open the link inside Instagram, WhatsApp or an email app

Embedded browsers inside apps may fail to complete sign-in, file selection, verification or payment steps.

  1. Open the link menu

    Tap the three-dot, share or browser icon in the app.

  2. Open in Safari or Chrome

    Choose “Open in browser”, “Open in Safari” or “Open in Chrome”.

  3. Continue directly in the browser

    Sign in again if needed and complete the form, upload or payment in that tab.

Troubleshooting

Try these steps in order while protecting unsaved data

  1. If you have completed a long form, copy editable text to a secure place before refreshing the page.
  2. Update your browser and device operating system.
  3. Move the link out of the in-app browser and open it in a regular Safari, Chrome, Edge or Firefox tab.
  4. Close and reopen the browser, then access the page directly through bursverenler.org.
  5. If necessary, clear only the cookies and site data belonging to bursverenler.org.
  6. If the problem continues, request technical support with your device, operating system, browser name, page address and error message.
Clearing site data may sign you out

It may also erase unsaved form information. Protect your data first and make sure you can sign in to your account again.

Safe use

Protect your account and personal information

  • Never share your password, SMS verification code, card security code or online banking password.
  • On a shared device, sign out when finished and do not save your password or card details.
  • Do not use unsupported, unmaintained or untrusted browsers and extensions.
  • Access bursverenler.org only after checking the address yourself; do not sign in or pay through a suspicious link.